Experiential Account Manager

Austin, TX, USFull-timeMarketing & PartnershipsView all jobs

We strongly encourage people of color, lesbian, gay, bisexual, transgender, queer and non-binary people, veterans, parents, and individuals with disabilities to apply. Bumble is an equal opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

Bumble is looking for a highly organized, growth-oriented Experiential Account Manager to join our growing Partnerships team. This role is responsible for providing support to Bumble’s Partnerships team both pre-sales - to conceptualize innovative stunts and activations that provide exclusive experiences for our Brand Partners, users and influencers and post-sales - to manage the execution of the activations and bring them to life.

This position will be based in our HQ in Austin, TX and report to the VP of Partnerships.

Key responsibilities:

  • Support sales in responding to Brand Partner proposals, working closely with Sales, Marketing, Ops and Creative Services teams as needed
  • Develop and implement custom partner programs which address client needs and help achieve their goals and objectives, and align with Bumble’s brand, values and mission. Duties to include budgeting, research, scheduling, presentations, etc.
  • Create concepts and budget estimates for custom activation opportunities for sponsors within select Bumble Marketing events in partnership with Marketing and sales.
  • Serve as the main point of contact for all brand client day-to-day communication and oversight including kick off calls, weekly status calls, troubleshooting discussions and in-person client presentations.
  • Own overall client satisfaction and proactively identify opportunities and work with Partner sales team to optimize, retain and upsell business
  • Strategic management and scaling of small (250 person or less) regional events and activations.
  • Manage integrated production and staffing agency relationships, oversee their services to bring activations to life and ensure all offerings are consistent with the Bumble brand and within budget
  • Oversee event marketing sponsor activations including client contact, site negotiations, working with local market staff, sourcing and purchasing event materials, keeping an exact inventory of event materials, creating program manuals, managing program budget, processing staff invoices/expense reports and compiling program reporting for the client
  • Collaborate with marketing team and 3rd party production teams to develop event concepts and plans, including marketing plans with associated influencer, social media, and press support
  • Own event spend and forecasting to ensure all activations are within client’s budget
  • Work cross-functionally with Bumble teams as well as additional press, marketing and event agencies as required

Required experience/attributes:

  • Minimum of 4 years background in experiential marketing account management.
  • Experience creating and managing driving innovative, revenue generating sponsored events and activations - ideally with a Publisher, Brand or Experiential Agency
  • Proven ability to manage partner activations from end to end with no oversight required
  • Deep knowledge of other US markets with relevant vendor contacts -- local, regional, national.
  • Attention to detail, ability to multi-task and passion for event marketing a must
  • Strong communicator and relationship builder with client management skills
  • Ownership mindset with ability to manage multiple projects at once
  • A process-oriented individual, with strong project management skills, who has the flexibility to thrive in a fast-paced, dynamic organization
  • Ability to manage multiple stakeholders and competing timelines
  • Proven ability and desire to continually innovate
  • Monitor overall Partnerships team performance against key metrics and provide insights to inform commercial decisions
  • Perform ad-hoc analytical support for various strategic projects or initiatives
  • Perform post-mortems on marketing activations to inform future decisions
  • Unafraid to hustle and get stuff done
  • Passion for the Bumble brand vision and values
  • Flexibility to travel regularly in the US and work nights/weekends as required for activations
Please apply by submitting your resume along with a cover letter explaining why you want to work for Bumble and why you’re the ideal candidate for this role!

To learn more about life at the Bumble Hive, click here: https://thebeehive.bumble.com/careers/

Applicants are expected to have current work authorization in the country that the role is located.

Since its launch in 2014, Bumble has grown to become one of the most relevant social networks worldwide. Today, Bumble, the "female first" app with over 60 million users, connects people across dating, friendship and professional networking. No matter the type of relationship, women make the first move on Bumble. Bumble recognizes the importance of relationships and how crucial they are to a healthy, happy life. We’ve built our platform around kindness, respect, and equality – and our users play an important part in that. Bumble holds its users accountable for their actions and has zero tolerance for hate, aggression or bullying. Bumble is available in 144 countries. Since 2014, Bumble has facilitated over half a billion women-led first moves and over four billion messages sent. Bumble is free and available in the App Store and Google Play.