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How to Keep Your Information Safe on Bumble

One of Bumble’s top priorities is the safety of our community, and that includes the protection of our members’ information. We know that it’s important to feel safe, supported, and secure in order to make genuine connections with others. 

Here’s an overview of how Bumble keeps your data private, how our security policies and features work, and actions you can take to protect your information. 

What Bumble does:

At Bumble, we take your privacy seriously. We have a team dedicated to member privacy and information security, as well as policies we follow, functions we perform, and features we’ve introduced for this purpose.

Safety by design: At Bumble we design our products with safety in mind. We review all our products and features regularly in an effort to solve safety risks, as well as putting our technology through routine vulnerability checks. Our entire product development process is designed with kind connections in mind. 

Data protection: Whenever your data is in transit (for instance, when you input or update your profile), we encrypt it until it reaches the security of our servers. If a member asks for their own data or information, Bumble requires the member to go through a verification process to ensure it’s shared with the correct person. Bumble won’t share your information with other members. 

Controlled data usage and deletion: At Bumble, we know we have the very important duty of taking care of your data. We only use it for the purposes that members have agreed to. Users can delete their account at any time, and all of their data (with the exception of data that Bumble, for example, legally has to retain) will be deleted. 

Scam profile detection: We have a robust system in place that aims to detect and delete fake, scam, and spam profiles, which helps prevent potential instances of catfishing, romance scams, and misuse of your personal information. Our technology and safety teams check profile photos for images without people or with text overlays, which are often signs of a scam. They also look at profile text for URLs, links to payment apps, and certain keywords and phrases that are associated with fake profiles. Bumble also reviews suspicious behavior, including efforts to hide location, multiple phones logging into one profile, and multiple name changes. 

Block & Report feature: We encourage Bumble members to use Block & Report whenever they feel uncomfortable or unsafe, or encounter a member or profile that violates community guidelines. Members can report people who ask for their personal information, like a phone number, email, or physical address. 

Please note that Bumble complies with General Data Protection Regulation (known as GDPR) guidelines, which you can read more about here

What you can do: 

While Bumble works hard to protect our members, there are simple steps our community can take to help keep their personal data private. 

Review your profile: Take another look at your photos to make sure they don’t accidentally reveal any personal information, such as your home or business address, or anything that could reveal your current location or the places you frequent. On Bumble, we only ever share your first name with our community, and it’s a good idea to keep your last name private—especially on your profile—as well. 

Be careful sharing personal information: It’s also important to keep sensitive personal information private when first getting to know a match. Don’t share your email, home address, phone number, account password, or anything that you wouldn’t want a stranger to know with someone you just connected with or before you’re ready. If a match tries to pressure you into sharing any information that you’re not comfortable with disclosing, don’t hesitate to Unmatch them or Block & Report them. 

Don’t disclose financial details: This may sound obvious, but it’s worth repeating: don’t share financial information with a new Bumble match, including credit card, PayPal, CashApp, Venmo details, your PIN, or any banking information. (For more on how to avoid scams while dating, see here.)

Don’t move too fast: Even if you match with someone who you’re really excited about, only move at a pace that you’re comfortable with; don’t move off the app and share your phone number unless it feels right to you. Bumble has a Video Chat and Voice Call feature that you can use with a match so you don’t have to disclose any personal information.

Use Incognito Mode: Incognito Mode is a paid feature offered with Bumble Boost and Bumble Premium. It works by only showing your profile to folks you’ve swiped right on. So if you don’t want someone to see your profile, they won’t.

Trust your gut: If something doesn’t feel right with a match or a profile, you can always Unmatch them or Block & Report them. Don’t feel pressure to keep a conversation going, especially if you feel as though someone is trying to get personal information from you.  If you have any further questions about how Bumble keeps your personal information safe, you can reach out to us here. We’re here for you, and always working to make your experience as safe as possible!