Our policy
At Bumble, equity is at the heart of our values. It’s much more than just a buzzword to us—we're striving to make Bumble experiences accessible, fair and equitable.
How do we do this?
We’re working hard to make our websites and apps accessible, and look to W3C’s Web Content Accessibility Guidelines 2.1, Level AA (WCAG 2.1 AA), to help.
We’ve partnered with Level Access, drawing on their extensive experience and technology to support this aim. This partnership has helped us:
- Evaluate our digital experiences, in line with WCAG 2.1 AA.
- Learn from a diverse team of accessibility experts, including users with disabilities
- Get support from their assistive customer experience platform. This is free and available to people who have trouble typing, gesturing, moving a mouse, or reading. It incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands- free/touch-free navigation, and more.
What have we achieved so far?
- We’ve extensively evaluated our core digital platforms and improved the accessibility issues identified.
- We’ve worked closely with people with disabilities to test, learn and make improvements.
- We’ve embedded accessibility tools and testing as part of our core workflows.
- We’ve set up a digital accessibility program and capabilities across the organization.
- We’ve asked third-party developers that develop certain aspects of our websites and apps, such as our Investor Relations website and Bumble Shop, to follow WCAG AA 2.1.
What’s next?
Our accessibility efforts are ongoing. We'll keep listening, learning, and improving.
We'll continue to evaluate our website and apps, address issues and design and develop with accessibility in mind.
Getting in touch
We’re listening. If you have feedback, questions or you’d like any more information about our accessibility efforts, contact: accessibility@bumble.com
If you have feedback or questions about our Investor Relations website or Bumble Shop, please contact:
- Investor Relations: nick.sun@q4inc.com
- Shop: bumbleshop@juicemarketing.com
Last updated:
08.08.2024