You can make one-time purchases on Bumble (like Bumble Boost), or start a subscription. Refund eligibility depends on our Terms and Conditions, and the factors below:
- The platform you used (iOS, Android, or Bumble Web)
- Your location
- What you purchased
Apple payments (iOS):
Apple manages payments and controls all refund decisions for Bumble payments made through Apple. To request a refund:
- Visit reportaproblem.apple.com
- Sign in with your Apple ID
- Select 'I would like to' and choose 'request a refund'
- Follow the prompts to submit your request
All other payment methods:
If you paid through Google Play (Android), Card, PayPal or directly through Bumble Web, please contact our support team. Our team will review your request and get back to you.
- Contact our support team
- Choose 'help with payment'
- Fill out the form and submit it