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How can I cancel my subscription when purchased via SMS?

If you’ve subscribed to Bumble Boost or Bumble Premium via SMS, when you opened the subscription you would have been given specific instructions on how to cancel. Your cancelation instructions will differ depending on the network you use, the device you are on, and the country that you are located in. 

Some subscriptions can be canceled in your Bumble payment settings by following these instructions, while others may require you to send a STOP command via SMS. If you can’t remember which option you need to do, first attempt to close your subscription via your Bumble payment settings and if that doesn’t work, simply follow the instructions in your initial subscription confirmation SMS message, or any subscription renewal SMS. 

If you require further help, we’d recommend contacting your mobile operator for more information.