How do I photo verify?
Show potential matches you’re the real deal by photo verifying. It’ll give them confidence that you’re the same great person IRL as you are in your profile photos.
- To verify your profile, tap the verify button in your own profile or another member’s verified badge
- Then, take a selfie when prompted
We’ll then use a combination of automated and human review to check your selfie matches the person in your profile photos, and within a few minutes, your verification will be confirmed or we’ll let you know it wasn’t accepted.
Why have I been asked to photo verify?
From time to time, we require members to verify their photos. Typically, we do this to make sure that a profile isn’t fake or if we have a suspicion that the member is under 18. We use an automated process and human moderators to identify that you are a real person and old enough to use Bumble.
The selfie you submit is stored in our system along with any other photos you've uploaded onto the app. Don't worry—this photo won't be shown on your profile, and won't be visible to anyone on Bumble. We collect and use your photo for verification purposes on the basis of our legitimate interests identified in our Privacy Policy.
I’m having issues with Photo Verification
If you're running into issues, here’s how to fix them quickly:
Camera issues:
- Check your app permissions:
- iPhone: Settings → Apps → Bumble → Enable Camera
- Android: Settings → Apps → Bumble → Permissions → Enable Camera
- Update the app and restart your phone
Selfie doesn’t match:
- Avoid hats, sunglasses, or filters in your profile photos
- Make sure your face is clearly visible
Stuck on verification:
- Force-close and reopen the app
- Switch between Wi-Fi and mobile data
- Restart your device and try again
Verification not accepted:
- Retry in clearer lighting
- Match the example pose closely
- Remove anything that might obscure your face
If you still have issues with Photo Verification or believe your account has been blocked incorrectly, please contact our Support Team here.