Bumble Privacy Policy

Welcome to the Bumble Group Privacy Policy. Whether you’re ready to put yourself out there and start dating or just looking for a new friend, at Bumble, we believe every relationship and opportunity should start with respect and equality… especially when it comes to your personal information.

Bumble was originally founded to challenge the outdated rules of dating.

And now, we’ve evolved into a tool that empowers users to connect with confidence. When we talk about Bumble Group, we refer to Bumble Holding Limited, Badoo Trading Limited and Bumble Trading LLC (also known simply as “Bumble”, “we”, “us”, or “our” in this policy).

When we talk about Bumble Group, we refer to Bumble Holding Limited, Trading Limited and Bumble Trading LLC (also known simply as “Bumble”, “we”, “us”, or “our” in this policy). This Policy explains how we process your personal information. It applies any time you’re using the Bumble mobile application or desktop version (“App”), and to your use of our “Sites”, which includes our websites like Bumble.com, microsites, and other digital products and services, like our competitions or surveys. We also suggest you read our Terms and Conditions of Use.

Have any questions about this Policy?
Just Contact Us and we’ll be happy to help.

GOOD TO KNOW

We will need to change this Policy from time to time, but the most current version (at http://bumble.com/privacy-policy) controls how we use your information. Be sure to regularly check for updates, but we will let you know by email or notice of any material or significant changes.

What do we collect?

You Make the First Move by using the Bumble App or Sites, which is when we collect some information about you. While enjoying our App and Sites, you can also choose to share information with people you connect with, such as other users or your friends and contacts.

We are responsible for taking care of all the personal information we collect and you share with us. According to the General Data Protection Regulation (“GDPR”) of 27 April 2016 and other applicable personal data laws, we are the data “controller” for all personal information collected and processed through our App and Sites.

The type of information collected or shared depends on the specific situation and what exactly you are doing.

You will not be able to change your date of birth and, if you give Bumble access to your location in your device settings, your location is automatically updated based on the location of your device. Others using the App might be able to see some of your Registration Information when they view your profile page, such as your sexual preference, name, and username.

When you download the App and create a Bumble account, we collect certain information about you to help enhance the App and verify the people using it. This can include:

Name
Username
Gender identity
Location
Email address
Date, time and location of birth
Photographs
Mobile number
Sexual preference
Login information for social media accounts you connect to your Account, like Facebook or Instagram

After you register, you can change this information at any time through your account. You are responsible for making sure your account details are kept up to date, particularly if your phone number changes.

We want to help simplify and enhance your connecting. One way we do this is by making it possible for you to use your other social media accounts during your Bumble experience. Just be aware that it means sharing with Us some of the personal data you shared with these social networks.

Using social media accounts to register or sign in to Bumble

Facebook: If you choose to register or sign in using your Facebook account, you give Facebook permission to share your name and profile picture with us. And, unless you choose to opt-out of sharing these details, you also give Facebook permission to share your:

  • email address (if there is one associated with your Facebook account)
  • date of birth
  • other profile photos
  • gender
  • pages you like
  • current town or city

Apple ID: If you choose to register or sign in with your Apple ID, you give Apple permission to share with us:

  • your Apple login
  • a name (which you can edit)
  • an email that will be linked to your Bumble account and used to retrieve it

You can choose to use your personal email, or Apple will create and use a random email address so your personal email can stay private.

We will then use the personal information we receive from Facebook or Apple to form your Bumble account. If you remove the Bumble app from your Facebook settings or Apple ID, we will no longer have updated access to this information.

Linking social media accounts to your Bumble account

You can link your Bumble account with your Instagram, Facebook, or Spotify accounts. This allows you to share some information from those accounts directly to Bumble, like your Instagram photos or top Spotify artists.

You decide with Instagram/Facebook/Spotify what limited information we receive when you first link these accounts to your Bumble account.

If you want to disconnect any linked social media accounts from Bumble, just visit your settings in Instagram, Facebook, or Spotify and follow the instructions to remove the Bumble App access permissions.

GOOD TO KNOW

If you unlink a social media account, this does not automatically delete the information that was already added to your Bumble account. If you’d like this information removed, you must also delete it within your Bumble account.

We want to ensure the safety and security of everyone on our App and Sites, and give people the best possible user experience. To do this, we require every person using our App and Sites to verify their accounts.

This means we might ask for your phone number and, in some case, ask that you carry out a photo verification. This allows us to make sure the people on Bumble are actually people, avoid fake accounts that can be used for malicious activities and cybercrime, and prevent fraud – all of which can threaten the Bumble network and spoil things for everyone.

You can also choose to verify your photo voluntarily, which will allow you to add the blue “verified” badge to your profile. If you choose to verify your profile photo, we will scan each photo that you submit. This scan can include the use of facial recognition technology to compare the submitted photo(s) to your profile photo, which helps us make sure you are who you say you are.

We do not add verification photos to your profile, but we do keep the scans to verify you in the future and for our records. We will only keep the scans as long as we need them for these purposes, but never longer than 3 years after your last interaction with us. Once we no longer need the scans or the 3 years have passed, we will take reasonable business steps to permanently and securely delete the scans from our systems.

GOOD TO KNOW

If your account is blocked for any reason, our anti-fraud and anti-spam procedures might also block your account(s) on our other platforms and applications, such as Badoo.

If you decide to purchase any of our premium services, we will process your payment information and securely keep it for audit/tax purposes and to prevent fraud.

To prevent fraudulent payments from being processed, we use automated decisions and our systems check payment information and transactions for behaviour that might violate our Terms and Conditions of Use. We may automatically block any transaction that is likely to be fraudulent and meets the relevant criteria suggesting a violation. If a transaction is blocked, the relevant person will be notified that their transaction cannot be processed and can contact us to contest the decision.

GOOD TO KNOW

You can always turn off geolocation if you ever change your mind about giving Bumble access to your location by:

  • iPhone — go to settings > privacy > location services > Bumble
  • Android — go to settings > location > Bumble > permissions > location

If you give Bumble access to your location in your device settings, we will collect information about your location when you use your mobile device. We do this to personalise your App experience and make it easier for you to make connections and interact with others.

This can include information about WiFi access points and your longitude/latitude, and we can save your device’s coordinates to offer certain features to you.

For example, by enabling your general location information to appear to people seeing your profile and show you the profiles of people who are near you.

When you use the App, we can collect information about your device for the purposes described in this Policy. This can include your device’s unique identifier, model, and operating system, as well as log and usage data. You can also choose to give our App access to your device’s address book, which will only be used when you want to add someone to your contacts.

We want to help you put your best foot forward, so we collect data about your profile photos that allows us to arrange them in a way that is favourable to you. This includes data such as which photos people spend the most time looking at or which have the best lighting, etc. You can opt-out of this feature through our app settings at any time.

You might come across some links while using our App or Sites. If you use them, we can keep track of how you interact with links, including to third-party services that we are not responsible for, by monitoring redirecting clicks or other methods.

From time to time, we may contact you to see if you would like to take part in a research survey, provide feedback or a testimonial, or be part of a marketing campaign. For example, if you let us know you found a match on the App, we might ask if you want to be featured in Bumble advertising. We will provide you with more information when we contact you with any such request.

You can always say no and your participation is completely optional, but if you don’t want to be contacted regarding these requests, just tell our Customer Support Team via our Feedback Page.

If you contact our Customer Support team via our Feedback Page, we can track your IP address and will receive your email address and the information you share with us to help resolve your request.

We keep records of our communications with you for 6 years after your account is deleted, including any complaints from you about other people using the App or Sites.

When you use our App or visit our Sites, we can collect personal data from you automatically by using cookies or similar technologies.

Some cookies are necessary for the App and Sites to function and cannot be switched off, but you do have choices for others. Check out our Cookie Policy to learn more about cookies, how we use them, and your options for these technologies.

What’s a cookie?

A cookie is a small file placed on your device or internet browser that allows us to recognise and remember your preferences. Cookies generally help us better personalise and improve your experience on our App and Sites.