You can make one-time purchases on Bumble (like Bumble Boost), or start a subscription. Refund eligibility depends on our Terms and Conditions, and the factors below:
- The platform you used (iOS, Android, or Bumble Web)
- Your location
- What you purchased
Apple payments (iOS):
Apple manages payments and controls all refund decisions for Bumble payments made through Apple. To request a refund:
- Visit reportaproblem.apple.com
- Sign in with your Apple ID
- Select 'I would like to' and choose 'request a refund'
- Follow the prompts to submit your request
Google Play payments (Android):
To request a refund:
- Open the Google Play Store
- Tap your Profile > Payments & subscriptions > Budget & history
- Select the Bumble purchase, then tap Request a refund
Bumble Web payments:
If your payment was made directly through Bumble Web, please contact our support team. Our team will review your request and get back to you.
- Contact our support team
- Choose Billing & Subscription > Refund Request
- Provide your account details and the reason for your request